Public offer agreement

PUBLIC OFFER AGREEMENT

for ordering, purchasing, selling, and delivering goods

The document set forth below is a public offer and a public contract. According to Articles 633 and 641 of the Civil Code of Ukraine, its terms are the same for all Buyers, and unconditional acceptance of such terms is considered acceptance of this offer. This agreement is an official and public proposal from the Seller to conclude a contract for the ordering, purchasing, selling, and delivering Goods remotely through the online store located at: https://cix.ua

In accordance with Part 2 of Article 642 of the Civil Code of Ukraine, the fact of placing and/or paying for an order by the Buyer under the terms of this Agreement constitutes acceptance of this offer, which is equivalent to entering into a public contract for ordering, purchasing, selling, and delivering goods (hereinafter referred to as the "Agreement") in accordance with the provisions set forth below.

This Agreement is addressed to all individuals and legal entities represented by an authorized representative who wish to purchase Goods from the online store and have the ability to receive such Goods.

In view of the above, we ask you to carefully read the text of this Offer, and if you do not agree with any of its terms, the Seller suggests that you refrain from purchasing goods from the online store or from taking any other conclusive actions that may be considered acceptance of this Offer.

PRIVATE ENTERPRISE "CIX DESIGN," represented by the head, Solomiia Yaroslavivna Oliinyk, acting based on the Charter, EDRPOU: 36733509 (hereinafter referred to as the "Seller") on the one hand, offers all individuals or legal entities, represented by an authorized representative (hereinafter referred to as the "Buyer"), to purchase goods from the online store under the terms provided in this Agreement.

1. DEFINITION OF KEY TERMS

For the purposes of this Agreement, all terms specified in this section of the Agreement are used exclusively in the meaning defined in this section of the Agreement, regardless of the use of these terms in the singular or plural, or in other grammatical forms, cases, and/or constructions. All other terms not specifically defined in this Agreement are understood and interpreted in their literal grammatical meaning, based on the provisions of the current legislation of Ukraine, business customs, and the purpose and subject of this Agreement.

2. SUBJECT OF THE AGREEMENT AND GENERAL PROVISIONS
2.1. In accordance with the Agreement, the Seller undertakes to transfer to the Buyer the ownership of the Product selected last in the online store, and the Buyer undertakes to accept and pay for such Product in the manner and under the conditions established by the Agreement.
2.2. Ownership of the Goods shall be transferred to the Buyer at the time of delivery (handover) of the Goods and subject to full payment of the cost of such Goods in the manner and under the conditions established by this Agreement.
2.3. The term of validity of the terms of this Agreement is not limited. Any of the Parties may terminate it in accordance with the procedure provided for in this Agreement.
2.4. All changes and additions to the Agreement are published on the website of the online store.
2.5. All terms of this Agreement are binding for both the Buyer and the Seller. The buyer is obliged to familiarize himself with the terms of this Agreement. The Seller is not obliged to additionally or in any other way inform the Buyer about the existence of the Contract, except by publishing it in the online store.
2.6. Any of the following actions is considered acceptance of this Agreement:
direct processing of the Order by the Buyer;
prepayment/full payment of the Product in the online store.

3. SELECTION OF GOODS AND CONTRACT CONCLUSION PROCEDURE
3.1. The Agreement is considered concluded without its further signing from the moment of placing an Order for any Product that is available for ordering in the Online Store, which indicates the Buyer's agreement to abide by the terms of the Agreement, without signing a written copy by the Parties.
3.2. The Order is placed by placing the Product in the Virtual Cart and the Buyer filling in the necessary information in the order field on the corresponding page of the Online Store
3.3. In the event of the absence of the ordered Product, the Seller is obliged to notify the Buyer of the relevant information using the means of communication left by the Buyer when placing the Order, and the Buyer, in turn, has the right to replace the missing Product with a Product of a similar model or cancel the Order.
3.4. By paying for the Product, the Buyer confirms that it is properly available to him in accordance with the requirements of Part 2 of Art. 13 of the Law of Ukraine "On the Protection of Consumer Rights" the Seller informed about:
full name, EDRPOU code, location, mode of operation, e-mail address of the Seller;
main characteristics and consumer properties of the Goods chosen by the Buyer;
the cost of the Product selected by the Buyer, including all taxes and fees, as well as the cost of its delivery to the Buyer;
method, procedure and conditions of payment and delivery of the Goods selected by the Buyer;
the procedure for accepting claims;
the period of acceptance of the proposal (offer) regarding the conclusion of this Agreement;
the procedure for terminating this Agreement;
other conditions on which the Goods are offered for sale.
3.5. In the cases stipulated by the current legislation of Ukraine or at the request of the Buyer, this Agreement may be concluded in writing.
3.6. The contract concluded with the acceptance of a public offer is legally valid in accordance with Art. 642 of the Civil Code of Ukraine and equates to a written contract

4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The buyer has the right to:
4.1.1. Select the Products from the proposed list in the Online Store, complete and send the Order on the corresponding pages of the Online Store.
4.1.2. To require the Seller to fulfill the conditions and obligations provided for in this Agreement.
4.1.3. Refuse to receive advertising materials and other commercial offers from the Seller that may be sent by the latter to the Buyer's e-mail address.
4.1.4. To return or exchange the Good of proper quality, if it did not fit in shape, style, size or color, taking into account the restrictions established by Clause 8.2 of Section 8 of the Agreement.
4.1.5. In case of receipt of goods of inadequate quality, defects (flaws) of the purchased goods are discovered during its receipt, demand from the Seller the return of such goods or its replacement with goods of a similar model.
4.1.6. Reject this Agreement and/or terminate it in the manner and in the cases provided for by the Agreement and current legislation of Ukraine.
4.1.7. To exercise other rights stipulated by the Agreement and the norms of the current legislation of Ukraine.
4.2. The buyer undertakes:
4.2.1. Before accepting this Offer, familiarize yourself with all its terms and conditions.
4.2.2. Get acquainted with the information about the Product (its description), which is posted in the online store, before the order is placed and sent.
4.2.3. Duly pay and receive the Order issued in accordance with the terms of this Agreement.
4.2.4. When placing an Order, provide the Seller with all the information necessary to deliver the Order. The Buyer bears full responsibility for providing false information, which caused the inability of the Seller to properly fulfill its obligations to the Buyer.
4.2.5. Upon receipt of the Order, verify the integrity and completeness of the Goods by reviewing the contents of the Order.
4.2.6. Familiarize yourself with the Cargo Transportation Rules of the Carrier Companies before placing the Order.
4.2.7. When returning the Goods of proper quality in accordance with Clause 4.1.4 of the Agreement, send such Goods to the Seller with the obligatory preservation of its appearance (without pollution, damage, extraneous smell, signs of wear and other exploitation (use for photo shoots)), consumer properties, tags and together with the completed application form for the return of such Goods.
4.2.8. During the warranty period stipulated by the legislation of Ukraine, keep the relevant settlement document confirming the sale (handover) of the Goods.
4.2.9. Perform other duties stipulated by the Agreement and the norms of the current legislation of Ukraine.
4.3. The seller has the right:
4.3.1. Unilaterally suspend the sale of the Goods (refuse to complete the Order/sale and delivery of the Goods) in the event the Buyer violates the terms of the Agreement.
4.3.2. To unilaterally change the price of the Goods at its own discretion. In any case, the price of the Goods in the Order confirmed by the Seller remains unchanged.
4.3.3. If the Goods ordered by the Buyer are not available, exclude the specified Goods from the Order and/or cancel such Order, necessarily informing the Buyer about this using the means of communication left by the Buyer when placing the Order.
4.3.4. At its own discretion, unilaterally make changes to the terms of the Agreement by placing (publicizing) it in a new version in the online store. Changes enter into force from the moment of their posting (publication), unless a different period of entry into force of changes is not additionally determined upon their publication.
4.3.5. Post in the online store information about advertising activities and marketing campaigns that are or will be conducted by the Seller, as well as, in accordance with the terms of this Agreement and the Privacy Policy, send e-mails to the e-mail address of the Buyers with information about news, advertising activities, marketing campaigns, other commercial offers of the Seller.
4.3.6. Without additional agreement with the Buyer, involve any third parties in the process of selling the Goods.
4.3.7. To exercise other rights stipulated by this Agreement and the norms of the current legislation of Ukraine.
4.4. The seller undertakes:
4.4.1. Properly and fully fulfill all your obligations under this Agreement.
4.4.2. Place on the website of the online store complete and reliable information about the Product and its price, as well as the terms and methods of delivery of the Product.
4.4.3. To ensure the delivery of the Goods ordered by the Buyer to the place specified by the Buyer, and in the manner chosen by the Buyer in the relevant Order for such Goods, within the terms, in the order and under the conditions established by this Agreement. The Product is delivered to the Buyer together with a return application form, which the Buyer can fill out when returning the Product.
4.4.4. To comply with the warranty obligations stipulated by the legislation of Ukraine.
4.4.5. Use personal data of Buyers exclusively to ensure proper fulfillment of obligations under the Agreement.
4.4.6. Give each Buyer the opportunity to cancel

5. VALUE OF GOODS, PROCEDURE AND CONDITIONS OF CALCULATIONS
5.1. The price of the Product in the online store is indicated in the national currency of Ukraine - hryvnia, per unit of the Product according to the established price list of the Seller. The total cost of the Order is determined by adding the prices of all selected Goods placed in the Virtual Cart.
5.2. The Seller reserves the right to change the price of the Goods before the Order is placed without warning the Buyer.
5.3. The final price is the price indicated in the Virtual Cart when paying for the Product using the Wayforpay payment system and/or another payment system offered by the Seller.
5.4. The cost of the Order may vary depending on the price, quantity or range of the Goods.
5.5. The order is considered paid from the moment the funds are credited to the Seller's current account.
5.6. Settlements between the Parties are carried out in one of the following ways:
in the form of post-payment upon receipt of the Goods at the office of the transport companies-carriers, for cash or non-cash payment (provided that the Goods are sent within the territory of Ukraine);
by cashless payment directly in the online store using the WayforPay payment system and/or another payment system offered by the Seller (this payment method is available both for sending Goods within Ukraine and abroad).
5.7. Funds previously paid by the Buyer may be returned in the event that the Goods did not suit the Buyer in accordance with Clause 4.1.4 of the Agreement, the Goods turned out to be of inadequate quality in accordance with Clause 4.1.5, as well as taking into account the provisions of Clause 4.2.7 of the Agreement.
5.8. Failure by the Buyer to fulfill his obligations regarding the payment of the Goods ordered by him is considered a unilateral refusal of the Buyer from this Agreement in full, which, accordingly, has the effect of terminating in full all obligations of the Seller that arose as a result of the Buyer accepting the Seller's offer to conclude this Agreement.

6. DELIVERY AND HANDOVER OF GOODS
6.1. Delivery of Goods ordered in the online store is carried out by carrier companies on the territory of Ukraine and abroad in accordance with the conditions specified in the relevant section of the online store with information on delivery.
6.2. The seller ships the Order within 3 (three) working days from the moment of payment of the corresponding Order. The delivery time depends on the work schedule of the carrier companies.
6.3. Delivery of Goods on the territory of Ukraine is carried out by the carrier company "Nova Poshta" and is paid in full by the Seller.
6.4. Delivery of Goods to other countries of the world is paid, paid in full by the Buyer and consists of an amount in the amount of $40.00 (forty US dollars) (or an amount in hryvnias equivalent to $40.00 (one hundred US dollars) at the NBU exchange rate per day payment of the Goods in case the payment is made on the territory of Ukraine or between residents of Ukraine) and the amount of customs duty according to the state tariff of the country to which the Goods are delivered.
6.4.1. Goods are delivered by carrier companies that provide international delivery services (in particular, "Nova Poshta", "Ukrposhta", "Meest Express"). The cost of delivery is not included in the price of the Product.
6.4.2. The term of delivery of Goods to other countries of the world is determined by the Rules of cargo transportation of Carrier Companies and is an average of 2 (two) calendar weeks. The term of delivery of goods may be longer due to the effect of the legal regime of martial law on the territory of Ukraine.
6.4.3. The list of countries to which international delivery of Online Store Goods is possible is provided in the list posted on the Google Drive cloud storage at the link: List of countries.
6.5. In the event that the delivery of Orders is carried out by Carrier Companies, by Accepting this Offer, the Buyer fully and unconditionally agrees to the Cargo Transportation Rules of the Carrier Companies, the terms of which can be found on the respective Carrier Companies' websites.
6.6. Delivery (handover) of the ordered Goods to the Recipient is carried out exclusively on the condition that the Buyer pays 100% of the cost of such Goods in the manner and under the conditions established by this Agreement.
6.7. The goods are handed over (transferred) to the Recipient of the Goods in a packaged form. When receiving the Goods, the Recipient is obliged to check such Goods for quantity, quality, assortment and completeness.
6.8. The fact of acceptance of the Goods by the Buyer is the delivery (handover) of the Goods to the Recipient by the courier/representative of the Carrier Company and the Recipient's signature in the documents confirming the delivery of the Order. At the same time, the risk of accidental destruction and/or damage to the Goods passes to the Recipient.
6.9. The Seller's obligations stipulated by this Agreement are considered to be fulfilled in full and properly at the time of delivery (handover) to the Recipient of the ordered complete Goods of appropriate quality, which fully corresponds to the Order sent by the Buyer for this Goods.
6.10. The refusal of the Buyer or the Recipient of the Goods to accept the ordered Goods, which are of high quality, complete and fully correspond to the Order sent by the Buyer, is considered a unilateral refusal of the Buyer from this Agreement in its entirety, which, accordingly, has the effect of terminating in its entirety all obligations of the Seller that arose as a result the Buyer's acceptance of the Seller's offer to enter into this Agreement, except for the obligation to return the funds paid by the Buyer for the Goods (in the event that such funds were paid in advance). In the case of the Buyer's refusal to accept the ordered Goods, which are of high quality, complete and fully correspond to the Order sent by the Buyer for these Goods, the service of delivery of the Goods is considered to have been properly provided, and the funds paid by the Buyer for the delivery of the Goods are not subject to return.

7. PRODUCT QUALITY AND WARRANTY OBLIGATIONS
7.1. The Seller undertakes to hand over to the Buyer the Goods ordered by him of proper quality, suitable for use for the purpose for which such Goods are normally used.
7.2. The quality of the Goods must meet the requirements established for this category of Goods in the relevant legal acts and regulatory documents.
7.3. The warranty period for the Goods presented in the online store is 30 (thirty) calendar days from the moment of receipt of the Goods.

8. PROCEDURE FOR EXCHANGE AND RETURN OF PROPER QUALITY GOODS
8.1. The procedure and conditions for the exchange and return of goods of appropriate quality are defined in the online store in the "Delivery and return" section in accordance with the Law of Ukraine "On the Protection of Consumer Rights" No. 1024-XII dated 12.05.1991 (as amended).
8.2. According to Part 1 of Art. 9 of the Law of Ukraine "On the Protection of Consumer Rights" and in accordance with the Resolution of the CMU No. 172 "On the Implementation of Certain Provisions of the Law of Ukraine "On the Protection of Consumer Rights" dated March 19, 1994, corsetry products, underwear, swimwear and home wear (nightgowns, pajamas, robes, satin products, petticoats), which are sold in the online store and which belong to the "underwear" category, are not subject to exchange or return.
8.3. You can return a product of proper quality (or exchange it for a product of a similar model) within 14 (fourteen) calendar days from the date of delivery.
8.4. The exchange/return of Goods of proper quality takes place taking into account the provisions of Clause 4.2.7 of the Agreement, the cost of delivery when exchanging/returning Goods of proper quality is paid by the Buyer.
8.5. The cost of delivery in case of exchange/return of goods of inadequate quality is paid by the Seller.
8.6. When the Buyer returns the Goods, the Seller returns the amount paid for the Goods to the Buyer within 3 (three) banking days from the moment of receipt of the Goods by the Seller, without deducting the commission charged by payment systems when paying for the Goods. Payment of the cost of the services of the carrier companies for the delivery of shipments is carried out in accordance with clauses 8.4 and 8.5 of the Agreement. The term of crediting the returned funds to the Buyer's bank card depends on the regulations of the bank servicing the Buyer's card.

9. RESPONSIBILITY OF THE PARTIES AND RESOLUTION OF DISPUTES
9.1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties bear the responsibility provided for by this Agreement and the norms of the current legislation of Ukraine.
9.2. In the event that non-fulfillment or improper fulfillment of the terms of this Agreement by one of its Parties has resulted in the assignment of damages to the other Party, the guilty Party is obliged to compensate such damages in full.
9.3. Compensation for damages does not release the guilty Party from its obligations to properly fulfill the terms of this Agreement.
9.4. The seller is not responsible for:
slight discrepancy in the color range of the Product, which may differ from the original Product solely due to different color rendering of personal computer monitors of individual models;
the content and veracity of the information provided by the Buyer when placing the Order;
delays and interruptions in the provision of services for the processing of the Order and delivery of the Goods, which occur for reasons that are beyond the scope of his control;
unlawful, illegal actions carried out by the Buyer using access to the Internet.
9.5. In case of disputed situations, the Buyer can send complaints, claims and/or demands to the official e-mail box of the Seller: https://cix.ua.
9.6. The seller responds to complaints, claims and/or demands sent to the official e-mail box provided for in clause 9.5. of Section 9 of this Agreement within a period of 10 (ten) working days.
9.7. In case of impossibility to reach a consensus within 30 (thirty) calendar days, the Buyer has the right to file a complaint with any state body whose competence includes consideration of such complaints.
9.8. In case of impossibility of resolving the dispute in accordance with Clauses 9.5, 9.6, 9.7 of Section 9 of this Agreement, the Buyer has the right to apply to the court at the Seller's location.

10. FORCE MAJEURE CIRCUMSTANCES
10.1. The parties are released from responsibility for full or partial non-fulfillment or improper fulfillment of the obligations specified in this Agreement, if such non-fulfillment or improper fulfillment occurred as a result of force majeure (force majeure).
10.2. Circumstances of force majeure (force majeure) should be understood as those that arose beyond the will or contrary to the will or desire of the Parties and that cannot be foreseen or avoided, including military operations, armed conflict or the threat of such, civil unrest, sabotage, epidemics, pandemics, blockades, fires, earthquakes, other natural phenomena, natural disasters, breakdowns in electricity supply and in the work of communications used for the provision of services, adoption of acts of state bodies and other circumstances independent of the Parties, which make it impossible for the Party to perform timely, fully and properly their obligations under this Agreement.
10.3. The occurrence of force majeure circumstances must be confirmed by a document of a competent body - the relevant Chamber of Commerce or other authorized, competent body, subject.
10.4. In the event of force majeure, the Party affected by it shall notify the other Party within 5 (five) days from the occurrence of such a circumstance or from the moment such a Party has the opportunity to notify the other Party of the occurrence of the circumstance. After the termination of force majeure circumstances, the Party that was under their influence shall notify the other Party of such termination within 5 (five) days from the end of the force majeure circumstances, or from the moment such Party has the opportunity to notify the other Party of the termination force majeure circumstances.
10.5. If the force majeure circumstances continue for more than 3 (three) months in a row, then each of the Parties has the right to refuse further fulfillment of obligations under this Agreement and, in such a case, none of the Parties shall have the right to be compensated by the other Party for possible losses.

11. OTHER TERMS OF THE AGREEMENT
11.1. This Agreement is a public electronic contract (offer) on the order, purchase, sale and delivery of Goods at a distance using means of remote communication (the Internet) through the Internet store.
11.2. Withdrawal or change of the terms of the proposal (offer) regarding the conclusion of this public contract, as well as the change of the terms of this public contract, can be carried out by the Seller at any time and cannot be the basis for:
any revision or change of conditions or termination of contracts already concluded by the Seller with the Buyers under the terms of this Contract;
refusal of the Seller from the assumed obligations under the contracts already concluded with the Buyers under the terms of this public Contract.
11.3. The terms of the offer (offer) regarding the conclusion of this public Contract, as well as the conditions of this public Contract, are the same for all Buyers.
11.4. The conclusion of this public Contract (the Buyer's acceptance of the Seller's offer) is considered the unconditional and full acceptance by the Buyer of all the terms of this public Contract without exceptions, including essential conditions, as well as the entry into the relevant contractual legal relationship with the Seller.
11.5. Documentary (paper) confirmation of the conclusion of this public contract is a corresponding settlement document of the prescribed form with a note on the date of sale (date of transfer) of the Goods.
11.6. Recognition of individual terms of this Public Contract as invalid, null and void or as having lost their validity does not have the effect of recognizing any other terms of this Public Contract as invalid, null and void or as having lost their validity.
11.7. On all issues that are not reflected in this Agreement, the Parties are governed by the norms of the current legislation of Ukraine

PE "CIX DESIGN"
Legal address: 76000, Ivano-Frankivsk region, Ivano-Frankivsk, st. Levinskyi I., bldg. 2a

EDRPOU: 36733509

P/R: UA333052990000026009025502156
Bank: JSC KB "PrivatBank"

phone: +38 050 764 28 23
e-mail: hello@cix.ua

1. DEFINITION OF KEY TERMS

5. VALUE OF GOODS, PROCEDURE AND CONDITIONS OF CALCULATIONS
5.1. The price of the Product in the online store is indicated in the national currency of Ukraine - hryvnia, per unit of the Product according to the established price list of the Seller. The total cost of the Order is determined by adding the prices of all selected Goods placed in the Virtual Cart.
5.2. The Seller reserves the right to change the price of the Goods before the Order is placed without warning the Buyer.
5.3. The final price is the price indicated in the Virtual Cart when paying for the Product using the Wayforpay payment system and/or another payment system offered by the Seller.
5.4. The cost of the Order may vary depending on the price, quantity or range of the Goods.
5.5. The order is considered paid from the moment the funds are credited to the Seller's current account.
5.6. Settlements between the Parties are carried out in one of the following ways:
in the form of post-payment upon receipt of the Goods at the office of the transport companies-carriers, for cash or non-cash payment (provided that the Goods are sent within the territory of Ukraine);
by cashless payment directly in the online store using the WayforPay payment system and/or another payment system offered by the Seller (this payment method is available both for sending Goods within Ukraine and abroad).
5.7. Funds previously paid by the Buyer may be returned in the event that the Goods did not suit the Buyer in accordance with Clause 4.1.4 of the Agreement, the Goods turned out to be of inadequate quality in accordance with Clause 4.1.5, as well as taking into account the provisions of Clause 4.2.7 of the Agreement .
5.8. Failure by the Buyer to fulfill his obligations regarding the payment of the Goods ordered by him is considered a unilateral refusal of the Buyer from this Agreement in full, which, accordingly, has the effect of terminating in full all obligations of the Seller that arose as a result of the Buyer accepting the Seller's offer to conclude this Agreement.

6. DELIVERY AND HANDOVER OF GOODS
6.1. Delivery of Goods ordered in the online store is carried out by carrier companies on the territory of Ukraine and abroad in accordance with the conditions specified in the relevant section of the online store with information on delivery.
6.2. The seller ships the Order within 3 (three) working days from the moment of payment of the corresponding Order. The delivery time depends on the work schedule of the carrier companies.
6.3. Delivery of Goods on the territory of Ukraine is carried out by the carrier company "Nova Poshta" and is paid in full by the Seller.
6.4. Delivery of Goods to other countries of the world is paid, paid in full by the Buyer and consists of an amount in the amount of $40.00 (forty US dollars) (or an amount in hryvnias equivalent to $40.00 (one hundred US dollars) at the NBU exchange rate per day payment of the Goods in case the payment is made on the territory of Ukraine or between residents of Ukraine) and the amount of customs duty according to the state tariff of the country to which the Goods are delivered.
6.4.1. Goods are delivered by carrier companies that provide international delivery services (in particular, "Nova Poshta", "Ukrposhta", "Meest Express"). The cost of delivery is not included in the price of the Product.
6.4.2. The term of delivery of Goods to other countries of the world is determined by the Rules of cargo transportation of Carrier Companies and is an average of 2 (two) calendar weeks. The term of delivery of goods may be longer due to the effect of the legal regime of martial law on the territory of Ukraine.
6.4.3. The list of countries to which international delivery of Online Store Goods is possible is provided in the list posted on the Google Drive cloud storage at the link: List of countries.
6.5. In the event that the delivery of Orders is carried out by Carrier Companies, by Accepting this Offer, the Buyer fully and unconditionally agrees to the Cargo Transportation Rules of the Carrier Companies, the terms of which can be found on the respective Carrier Companies' websites.
6.6. Delivery (handover) of the ordered Goods to the Recipient is carried out exclusively on the condition that the Buyer pays 100% of the cost of such Goods in the manner and under the conditions established by this Agreement.
6.7. The goods are handed over (transferred) to the Recipient of the Goods in a packaged form. When receiving the Goods, the Recipient is obliged to check such Goods for quantity, quality, assortment and completeness.
6.8. The fact of acceptance of the Goods by the Buyer is the delivery (handover) of the Goods to the Recipient by the courier/representative of the Carrier Company and the Recipient's signature in the documents confirming the delivery of the Order. At the same time, the risk of accidental destruction and/or damage to the Goods passes to the Recipient.
6.9. The Seller's obligations stipulated by this Agreement are considered to be fulfilled in full and properly at the time of delivery (handover) to the Recipient of the ordered complete Goods of appropriate quality, which fully corresponds to the Order sent by the Buyer for this Goods.
6.10. The refusal of the Buyer or the Recipient of the Goods to accept the ordered Goods, which are of high quality, complete and fully correspond to the Order sent by the Buyer, is considered a unilateral refusal of the Buyer from this Agreement in its entirety, which, accordingly, has the effect of terminating in its entirety all obligations of the Seller that arose as a result the Buyer's acceptance of the Seller's offer to enter into this Agreement, except for the obligation to return the funds paid by the Buyer for the Goods (in the event that such funds were paid in advance). In the case of the Buyer's refusal to accept the ordered Goods, which are of high quality, complete and fully correspond to the Order sent by the Buyer for this Goods, the service of delivery of the Goods is considered to have been properly provided, and the funds paid by the Buyer for the delivery of the Goods are not subject to return.

7. PRODUCT QUALITY AND WARRANTY OBLIGATIONS
7.1. The Seller undertakes to hand over to the Buyer the Goods ordered by him of proper quality, suitable for use for the purpose for which such Goods are normally used.
7.2. The quality of the Goods must meet the requirements established for this category of Goods in the relevant legal acts and regulatory documents.
7.3. The warranty period for the Goods presented in the online store is 30 (thirty) calendar days from the moment of receipt of the Goods.

8. PROCEDURE FOR EXCHANGE AND RETURN OF PROPER QUALITY GOODS
8.1. The procedure and conditions for the exchange and return of goods of appropriate quality are defined in the online store in the "Delivery and return" section in accordance with the Law of Ukraine "On the Protection of Consumer Rights" No. 1024-XII dated 12.05.1991 (as amended).
8.2. According to Part 1 of Art. 9 of the Law of Ukraine "On the Protection of Consumer Rights" and in accordance with the Resolution of the CMU No. 172 "On the Implementation of Certain Provisions of the Law of Ukraine "On the Protection of Consumer Rights" dated March 19, 1994, corsetry products, underwear, swimwear and home wear (nightgowns, pyjamas, robes, satin products, petticoats), which are sold in the online store and which belong to the "underwear" category, are not subject to exchange or return.
8.3. You can return a product of proper quality (or exchange it for a product of a similar model) within 14 (fourteen) calendar days from the date of delivery.
8.4. The exchange/return of Goods of proper quality takes place taking into account the provisions of Clause 4.2.7 of the Agreement, the cost of delivery when exchanging/returning Goods of proper quality is paid by the Buyer.
8.5. The cost of delivery in case of exchange/return of goods of inadequate quality is paid by the Seller.
8.6. When the Buyer returns the Goods, the Seller returns the amount paid for the Goods to the Buyer within 3 (three) banking days from the moment of receipt of the Goods by the Seller, without deducting the commission charged by payment systems when paying for the Goods. Payment of the cost of the services of the carrier companies for the delivery of shipments is carried out in accordance with clauses 8.4 and 8.5 of the Agreement. The term of crediting the returned funds to the Buyer's bank card depends on the regulations of the bank servicing the Buyer's card.

9. RESPONSIBILITY OF THE PARTIES AND RESOLUTION OF DISPUTES
9.1. For non-fulfillment or improper fulfillment of the terms of this Agreement, the Parties bear the responsibility provided for by this Agreement and the norms of the current legislation of Ukraine.
9.2. In the event that non-fulfillment or improper fulfillment of the terms of this Agreement by one of its Parties has resulted in the assignment of damages to the other Party, the guilty Party is obliged to compensate such damages in full.
9.3. Compensation for damages does not release the guilty Party from its obligations to properly fulfill the terms of this Agreement.
9.4. The seller is not responsible for:
slight discrepancy in the color range of the Product, which may differ from the original Product solely due to different color rendering of personal computer monitors of individual models;
the content and veracity of the information provided by the Buyer when placing the Order;
delays and interruptions in the provision of services for the processing of the Order and delivery of the Goods, which occur for reasons that are beyond the scope of his control;
unlawful illegal actions carried out by the Buyer using access to the Internet.
9.5. In case of disputed situations, the Buyer can send complaints, claims and/or demands to the official e-mail box of the Seller: https://cix.ua.
9.6. The seller responds to complaints, claims and/or demands sent to the official e-mail box provided for in clause 9.5. of Section 9 of this Agreement within a period of 10 (ten) working days.
9.7. In case of impossibility to reach a consensus within 30 (thirty) calendar days, the Buyer has the right to file a complaint with any state body whose competence includes consideration of such complaints.
9.8. In case of impossibility of resolving the dispute in accordance with Clauses 9.5, 9.6, 9.7 of Section 9 of this Agreement, the Buyer has the right to apply to the court at the Seller's location.

10. FORCE MAJEURE CIRCUMSTANCES
10.1. The parties are released from responsibility for full or partial non-fulfillment or improper fulfillment of the obligations specified in this Agreement, if such non-fulfillment or improper fulfillment occurred as a result of force majeure (force majeure).
10.2. Circumstances of force majeure (force majeure) should be understood as those that arose beyond the will or contrary to the will or desire of the Parties and that cannot be foreseen or avoided, including: military operations, armed conflict or the threat of such, civil unrest, sabotage, epidemics , pandemics, blockades, fires, earthquakes, other natural phenomena, natural disasters, breakdowns in electricity supply and in the work of communications used for the provision of services, adoption of acts of state bodies and other circumstances independent of the Parties, which make it impossible for the Party to perform timely, fully and properly their obligations under this Agreement.
10.3. The occurrence of force majeure circumstances must be confirmed by a document of a competent body - the relevant Chamber of Commerce or other authorized, competent body, subject.
10.4. In the event of force majeure, the Party affected by it shall notify the other Party within 5 (five) days from the occurrence of such a circumstance or from the moment such a Party has the opportunity to notify the other Party of the occurrence of the circumstance. After the termination of force majeure circumstances, the Party that was under their influence shall notify the other Party of such termination within 5 (five) days from the end of the force majeure circumstances, or from the moment such Party has the opportunity to notify the other Party of the termination force majeure circumstances.
10.5. If the force majeure circumstances continue for more than 3 (three) months in a row, then each of the Parties has the right to refuse further fulfillment of obligations under this Agreement and, in such a case, none of the Parties shall have the right to be compensated by the other Party for possible losses.

11. OTHER TERMS OF THE AGREEMENT
11.1. This Agreement is a public electronic contract (offer) on the order, purchase, sale and delivery of Goods at a distance using means of remote communication (the Internet) through the Internet store.
11.2. Withdrawal or change of the terms of the proposal (offer) regarding the conclusion of this public contract, as well as the change of the terms of this public contract, can be carried out by the Seller at any time and cannot be the basis for:
any revision or change of conditions or termination of contracts already concluded by the Seller with the Buyers under the terms of this Contract;
refusal of the Seller from the assumed obligations under the contracts already concluded with the Buyers under the terms of this public Contract.
11.3. The terms of the offer (offer) regarding the conclusion of this public Contract, as well as the conditions of this public Contract, are the same for all Buyers.
11.4. The conclusion of this public Contract (the Buyer's acceptance of the Seller's offer) is considered the unconditional and full acceptance by the Buyer of all the terms of this public Contract without exceptions, including essential conditions, as well as the entry into the relevant contractual legal relationship with the Seller.
11.5. Documentary (paper) confirmation of the conclusion of this public contract is a corresponding settlement document of the prescribed form with a note on the date of sale (date of transfer) of the Goods.
11.6. Recognition of individual terms of this Public Contract as invalid, null and void or as having lost their validity does not have the effect of recognizing any other terms of this Public Contract as invalid, null and void or as having lost their validity.
11.7. On all issues that are not reflected in this Agreement, the Parties are governed by the norms of the current legislation of Ukraine

PUBLIC OFFER AGREEMENT

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