Delivery and Returns
How Long Does An Order Take To Arrive?
Orders within Ukraine typically arrive 1-3 days after shipping.
For international orders, delivery times are longer. Depending on the country, expect your order within 5 to 15 business days.
Which Payment Methods Do You Accept?
We use the WayForPay payment system for processing payments. Orders can be paid for with Visa, Mastercard, as well as Apple Pay and Google Pay.
How Can I Track My Order?
Once we ship your order, you will receive an email with a tracking code. Enter this code on the carrier's website to get tracking information.
How To Return My Items?
Ensure that the return period does not exceed 14 days from the order's delivery. Check the website for information on whether the purchased item is eligible for return. Verify the integrity of the tag, and the preservation of the product’s appearance and consumer properties.
Send the item via "Nova Poshta" along with a completed return form to the following address: Ivano-Frankivsk, Levynskoho St., 2a, Private Enterprise "SIH Design", EDRPOU code 36744509, contact phone +380507642823.
After the item is inspected by the manager, a refund will be processed within three business days.